Ieum Interactive

F.A.Q.

Find out what you need

Depending on the product type and availability, you can obtain a downloadable file on your e-mail within 2 hours to 14 working days after purchase. In case of customized product, our specialists will contact you via e-mail.

Yes, we accept US Dollar and Euro in addition to Korean Won. Unfortunately, we don’t accept other currencies at the moment.

Yes, you can get a refund for he product after your purchase, before downloading the product. Due to the type of the product, data intelligence, we are not able to refund once the product has been downloaded.

All datasets are available in CSV file. Excel file type can be provided upon request. Reports are available in PDF format.

You can pay with PayPal, credit card, debit card and Kakao Pay. Wire transfers are also possible.

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